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#Plantronics hub not detecting headset rig 800hd full
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#Plantronics hub not detecting headset rig 800hd Pc

In the Properties menu go to the Advanced tab, and uncheck the box that says "allow applications to take exclusive control of this devices". Click Apply and then Okay.

Under the Playback tab, right click the headset and click the Properties option.

#Plantronics hub not detecting headset rig 800hd Pc

Make sure the headset is selected as the default device in the PC under both the Sound Recorder and Playback options.

Plug the headset directly into the PC and not into a hub or docking station. If you are using a desktop, plug your headset into a rear USB port if applicable.

Do not just restart - perform a complete system shutdown and then turn back on, as this will help clear the memory in the USB ports.

Unplug the headset from the PC's USB port and reboot the computer.

If you are a softphone vendor looking to integrate Plantronics headsets into your solution visit our developer site.If you are experiencing issues using your USB headset, try the following:

#Plantronics hub not detecting headset rig 800hd pro

Plantronics Manager Pro requires Plantronics Hub, therefore no data from a native library softphone partner integration will be provided for softphone dependent reports in Plantronics Manager Pro. Plantronics Manager Pro requires Plantronics Hub to be installed. These integration benefits from the ability to provide RCC support across multiple supported softphones.Ģ - Partner developed integration using native library, does not require Plantronics Hub to be installed. The softphone will appear in Plantronics Hub as SDK enabled. Requires Plantronics Hub to be installed. The softphone will appear in Plantronics Hub as SDK enabled.ġb - Partner developed integration using recommended Plantronics Hub SDK REST API method. The softphone will appear in Plantronics Hub as SDK enabled.ġa - Partner developed integration using recommended Plantronics Hub SDK COM method. OpenScape Desktop Client Personal Editionġ - Partner developed integration using one of the recommended Plantronics Hub SDK integration types (either COM or REST).

V14.2 (Additional configuration required for the Shoretel TAPI Driver. V0.25.1 and above and Chrome Apps v14.7.4 and above V22.3.1.193 configuration tips (for branded partner versions please refer to either Broadsoft or the partner to confirm compatibility) Yes – refer to quick start for installation instructions Partner Developed Integration (see below) The Plantronics Manager Pro softphone dependent reports are not supported. If your softphone or conferencing platform is not listed below your Poly headset will still be compatible as an audio device, but RCC will not work.

#Plantronics hub not detecting headset rig 800hd full

Additional softphone insights are available for Poly developed integrations in certain Plantronics Manager Pro reports, for a full list of these softphone dependent reports see here. Plantronics Hub also works in conjunction with Plantronics Manager Pro to give your IT staff an easy-to-use tool to configure and manage devices across the enterprise. Use Plantronics Hub to provide RCC, as required, and enhance user experience with mute and battery status, easily visible on the taskbar.

Poly products optimized for UC offer remote call control (RCC) from the headset including – call answer/end, mute, volume control, and in certain products and softphones, flashing capabilities – right from the headset, with the softphones listed below. Poly partners with the industry’s leading softphone providers to ensure integration and compatibility with our Unified Communication (UC) products.